You’ve seen me discuss ergonomics as it relates to dispatch furniture sit-to-stand design, however there are other things that people often miss when evaluating dispatch furniture.

First, let’s just agree that dispatch furniture with an adjustable work surface is preferable to a fixed work surface whether it be an adjustable flat desktop, or split desktop with separately operating keyboard and monitor surfaces. The ability to work long periods of time with efficiency and accuracy are primary benefits. Continue reading →

I recently did an entry on how much I liked my office desk with an electrical lift that allows me to stand while working. Well, I should have added that something else became evident immediately and that’s the relative position of the monitor to the keyboard. I lifted the desktop with keyboard to a comfortable working height; however I found that I also had to lift the monitor to a comfortable height. In order to do this, I placed all manner of “things” under the monitor. Well, that worked out all right, but then when I lowered the desktop to a comfortable sitting height, the monitor was too high. Continue reading →

So, you still don’t agree that a power adjustable flat desktop that lifts the entire dispatch console is superior to a split-level desktop with separately controlled power adjustments. After all, so many users can’t be wrong! Alright, then let me add that Americon makes the best split-level dispatch console on the market. But, how can that be after what I’ve just said against the split-level concept? True, we are not big believers in split-level dispatch consoles, however we make them in order to remain competitive and maintain our position in the growing dispatch console industry. Continue reading →

It’s no secret that the dispatch industry favors a sit-stand operator console with a split-level desktop and separately controlled monitor and keyboard surfaces. This is the paradigm for the dispatch industry that most operators and managers have never questioned and I see it in the specifications for just about every dispatch console project that I quote. Although, we manufacture the best split-level dispatch workstation on the market, we do not necessarily subscribe to the belief that the split-level design is the safest and best ergonomic solution. Continue reading →